Common Email Issues and How to Fix Them – Cyber Computers Email Support
If you’re facing issues with sending or receiving emails, you’re not alone. At Cyber Computers, we help individuals and businesses in Aurangabad and beyond resolve email-related problems efficiently. This guide outlines common email errors and offers actionable steps to fix them. If you need help, our team is just a call away.
📩 Bounceback Emails – Why Your Message Wasn’t Delivered
Bouncebacks occur when an email fails to reach the recipient and returns with an error message. Here’s how to troubleshoot:
🔍 1. Read the Bounceback Message
The bounceback email usually includes a reason. Common causes include:
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Poor sender reputation – Your email server may be blacklisted by the recipient.
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Invalid email address – The recipient’s address no longer exists.
🛠️ 2. Still Confused? Contact Support
If the message is too technical, reach out to our email support team for expert help.
🛡️ 3. Check DNS Records
Make sure your domain has properly configured:
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SPF (Sender Policy Framework) records
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DKIM (DomainKeys Identified Mail) signatures
These help prevent spam flags and improve deliverability.
📥 Cannot Receive Emails – Incoming Mail Issues
Not receiving emails? Here are the most common causes and how to fix them:
✅ 1. Check Username
Make sure you’re entering the full email address as your username.
Example: user@yourdomain.com, not just user.
🔐 2. Using SSL for Incoming Mail? Use Correct Ports:
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POP3 (SSL): 995
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IMAP (SSL): 993
⚙️ 3. Not Using SSL? Use These Ports:
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POP3: 110
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IMAP: 143
🌐 4. Verify Incoming Mail Server
Use the correct hostname for your domain.
Example: mail.yourdomain.com
📤 Can’t Send Emails – Outgoing Mail Issues
Sending problems usually relate to incorrect SMTP settings. Here’s how to fix them:
🛠️ 1. Enable SMTP Authentication
Make sure SMTP authentication is enabled in your email client’s settings.
📧 2. Use Full Email Address as Username
Just like incoming mail, the full email address should be used for SMTP authentication.
🔒 3. SSL Outgoing Mail Port
If using SSL, ensure the port is:
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SMTP (SSL): 465
🔓 4. Non-SSL SMTP Ports
If not using SSL:
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SMTP: 25
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Alternate SMTP: 26
🌐 5. Correct Outgoing Server Host
Use the correct server hostname:
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mail.yourdomain.com
💡 Still Need Help?
At Cyber Computers, our email configuration support specialists are available to help you resolve any issue quickly – whether it’s a simple login problem or a deeper server-side conflict. You can reach us via:
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📞 Phone: +91 9325688887
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📧 Email or Live Chat
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🔒 Secure Remote Access Support for Instant Fixes
🌐 Serving Aurangabad (Chhatrapati Sambhaji Nagar) and Pan-India
Whether you’re a business or an individual, rely on Cyber Computers’ 24/7 tech support for fast, reliable, and secure email services. Visit our Email Rules page for more policies and best practices.
